Support

How do I cancel my membership?

First off, we're sad to see you leave! If there's a reason that you're canceling or if you're unhappy with the site in any way, please let us know.
We are always looking to improve the site and win back your business, so please let us know how we did.

You can cancel your membership at any time. We always give you access to the site for the entire time you paid for, so there's no need to wait until the last minute!
Make sure you provide at least 48 hours notice when canceling to avoid an unwanted charge.

To cancel your membership, simply contact a member of our support staff and we will cancel your membership for you:

You can do this by contacting us using the contact form.
To locate your membership, the more information you can provide, the faster we will be able to locate and process your cancellation:
Full Name
Username
Password
Subscription Number
Email Used To Sign Up (NOT just a contact email)
A Brief Summary Of Your Issue